Archive for December, 2009

Remote Support Services

Author: admin

By utilizing HelpDeskAssist and its state of the art services, performing instant repairs is possible in a very short turn around time.   Many of our clients require immediate remote assistance to solve 80% of their issues.  Why wait for a technician to visit you onsite when the same can be done remotely?

Whether you’re comfortable with an existing remote connectivity solution or would like to use our own, we are here to assist!  The following remote support packages are supported by HelpDeskAssist:

Please keep in mind that we support many more packages but the list is too long to list.  Please contact us for any related needs and services.

Having problems with your laptop?  From broken LCD / Screens to replacing Keyboards and Motherboards – HelpDeskAssist.com can handle all your laptop needs.  Regardless of the make and model, count on our certified technicians to perform the job the right way.   We are currently Manufacturer certified to perform authorized repairs on Toshiba, Sony, Dell & IBM

You may also count on us in to perform any other repairs or upgrades on the following:

Acer

Gateway

HP

Asus

Dell

Compaq

Alienware

Averatec

Samsung

Lenovo

What differentiates HelpDeskAssist.com from the rest?  Simple!  We have performed thousands of repairs on ALL makes and models.  Our experience stems from our in-depth knowledge on the hardware side (also software, but we’ll leave this for another time) and on a very simple fact – We are professionally trained and certified.   What’s  unfortunate is that it has become a trend for many computer and IT based companies to  claim being knowledgeable of laptop repairs based on trial and error.    This trend has cost thousands upon thousands of customers the unfortunate outcome of costly and unneeded repairs.  Most charge diagnostic fees, we don’t!  We can diagnose your laptop over the phone or in a simple conversation that’s usually 95+% accurate.

Services we offer for laptop repairs:

  • LCD Replacements:  Why settle for a broken/cracked LCD when we could replace it for much less than an average company would.  Typical replacements range from $50 – $250 depending on screen size and type/model.   We can also upgrade your LCD to a Glossy one for the a few bucks extra!
  • Keyboard Replacements: Missing Keys or part of the keyboard not working?  We can provide you with an affordable replacement.  Replacements range from $45 – $125
  • CDRW, DVD, DVDR, DVD-RW Drive Replacements:  If your drive is making noise, not reading or burning CD’s / DVD’s then you’re due for a replacement or Rebuilding the Drive.  Yes, we can rebuild and/or re-align the laser lense causing 50% of all issues with your CDROM drive.
  • Hard Drive Services: From data recovery from crashed drives to upgrading your existing hard drive.  We can perform any HDD related operations without you losing a single piece of personal data.  We can also mirror your info onto a bigger hard drive or a new one due to problems with the older one (clicking, crashing, boot issues etc..)
  • Drivers?  Piece of Cake

Please don’t hesitate to contact us if you require any additional information.  We have a multitude of options for support.  From remote support to onsite visits.  Call us: 877-773-4969

We’re sure everyone has run into this problem. Needing to access, change, modify, delete or copy files to and from your iPhone. Well this great utility we have found to be very handy and have used it numerous times. If telnet poses an issue for you, then this is definitely your only way into your phone.

Keep in mind, your phone has to be accessible via Itunes in order for this to work – (itunes drivers will allow this application to access your iPhone via the USB connection).

All you have to do is download the latest iPhoneBrowser software from this website. I’ve had lots of success with versions 1.91 and 1.93 .. Just keep checking for the latest updates.

Always check our website for the latest services in the IT world.  From Computer Repair to everything else!

Been using this program for years upon years.  It does miracles.  The only exception is for websites that have load balancers or restrict downloading a file via many connections.

Dap!!

Here’s a great program that I’d like to share with you.  This can be used by a beginner all the way to an advanced user.  Beginners may find useful information as to the system temperatures such as the CPU(s), hard drive(s), motherboard and smart monitoring reports about the condition of your hard drive.

Advanced users have the capability to overclock their CPU’s and memory.  Do this at your own risk as this is could have some pretty nasty consequences.

SpeedFan!