HelpDeskAssist.com offers Indianapolis and the surrounding vicinity affordable maintenance plans that include planned services for your office network, significantly reducing possibilities for unplanned outages and of course – down time. Our certified technicians will monitor your network including your servers, workstations, and all major key points of failure such as network routers, switches, and other network electronics on a regular basis. All reasonable measures are always taken to prevent any type of disruptions such as virus attacks, network intrusions, and other network security exposures. Call us today to have one of our team members discuss any tailored solutions for your operation.

Call 888-878-4891 For Immediate Assistance!

Network Services

HelpDeskAssist.com provides professional IT services so you can rest assured that all reasonable measures are always being taken to prevent downtime due to virus attacks, network intrusions, and other network security exposures.

Network Design

  • Design and Implement
  • Security Evaluation
  • WAN Connectivity Options

Network Integration

  • Telco Room Cabling
  • Office Data / Voice Cabling
  • VPN / Remote Access Setup

Network Diagnostics

  • Troubleshoot Errors, Failures and Performance Issues
  • Pinpoint Faults
  • Propose Solutions

Network Maintenance

  • Infrastructure Maintenance
  • hardware Update / Upgrade
  • preventive Maintenance

Network Services

  • Email and SPAM Filtering Services
  • File Sharing Services
  • Onsite & Offsite Backup Services

Call 888-878-4891 For Immediate Assistance!

Workstation / Laptop Services

Indianapolis HelpDeskAssist.com provides professional workstation and laptop services to maximize PC life cycles and increase employee productivity.
Indianapolis HelpDeskAssist.com provides professional workstation and laptop services to maximize PC life cycles and increase employee productivity.

Hardware Services

  • System Troubleshooting
  • Setup & Configure Workstations
  • Upgrade and/or Replace
    Hardware & Software

Office Services

  • Upgrades (Hardware & Software)
  • System Migrations
  • Preventive Maintenance

Software Services

  • Computer Crash Recovery
  • Anti-Virus Software
  • Anti-Spam Solutions
  • Anti-Spyware Software

Server Services

HelpDeskAssist.com excels in providing high end server services for the core components of your business or IT operation.

Active Directory Services

  • Active Directory Administration
  • Active Directory Management
  • Active Directory Reporting

Hardware Services

  • Upgrades (Hardware & Software)
  • Robust Fault Tolerance, RAID, UPS
  • Preventive Server Maintenance

Security Services

  • Intrusion Prevention
  • Encryption Services
  • Secure Remote Access
  • Token Based VPN Connectivity

Security Services

HelpDeskAssist.com is a leading provider in custom and tailored security solutions designed to prevent network based attacks, data theft / breaches and other malicious threats.

Security Evaluation Services

  • Security Evaluation
  • Security Remediation
  • Vulnerability Scanning
  • Port & Firewall Penetration Testing

Remediation Services

  • Intrusion Response
  • Log Analysis (Application, Security, Services etc.)
  • Trojan Sweep & Removal

Malware Services

  • Custom Security Solutions
  • Enterprise Anti Virus Solutions
  • Malware Removal Solutions

Call 888-878-4891 For Immediate Assistance!

Backup / Restore & Disaster Recovery Services

For technical support with any of these services, call 888-878-4891

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Telecom & Phone System Support

Allow Help Desk Assist – Telecom Support – to maintain and service your telecom system regardless of what your needs may be.  Whether it’s an aging system or if you’re in the market for a new one, Help Desk Assist can provide you with a state of the art telephone 

IT Strategy & Solutions

With the multitude of technologies and solutions out there, we have devised many ways in order to make your business run more smoothly yet at a lower cost.

Client Portal & Help Desk

At  HelpDeskAssist.com getting in touch with us is real easy.  Regardless of your IT need, whether it’s to schedule a technician, submit or track a help ticket or just to view your account information, achieving the above can be possible by using your own online Client Portal.

Onsite and Emergency Response

Help Desk Assist provides regular maintenance and scheduled visits by our certified technicians and engineers to conduct routine service and optimization of your IT infrastructure. 

Phone Support

Receive live support via Telephone, Email, Fax or Online 24 hours a day, 7 days a week.  One of our Help Desk Assist team members will be more than happy to assist you with any issue you might have.  The majority of issues can usually be repaired remotely so that you can be back up and running without having  to wait for a support technician to visit you onsite.

Server and Desktop Management

We continuously backup, manage, and update all of your PC’s, Laptops, devices and servers remotely. All aspects of your network are always monitored and surveyed automatically for any issues. Problems are spotted and repaired before