Residential

Tired of disassembling your PC and bringing it to a computer shop every time it needs service?  Do you find your self having to wait a long time to get your computer back? Our trusted Mobile Technical Support Technicians will visit you at your home
to solve any of your PC issues immediately.  All repairs and service are always done onsite and by certified and pre-screen qualified technicians.  Simply give us a call to select an appointment that will suit your schedule.  In most cases and areas, we offer same day services.

Slow Computer Issues

Is your PC or laptop running a few years old? Does take time booting up? Do you think you have enough hard drive space for all your files? Indy IT Residential Computer Support can bring life back in to your PC or laptop.  We do so after making you a recommendation of the best ways to go about your computer.  We do suggest that we upgrade some components at times (such as memory or an aging hard drive).  Regardless of the task, our Indianapolis Computer Techs will definitely make the right call. For newer systems, you can always upgrade your system to accommodate your personal files which can range from movies and music to digital photos, files and video games.  Rest assured, our upgrades will impact your PC or laptop positively.

Wired and Wireless Home Networking

Do you think someone is accessing your wireless network? Do you have more than 1 (one) PC or laptop at home and would like to network them together?  Maybe even link them to your home entertainment center or to your TV for  photo viewing and more? Maybe an Xbox 360 or a Playstation 3 (PS3) or Wii? If so, connecting such gaming consoles together with your other PC’s or laptops can be taken care of by one of our certified home networking technicians.  Call us today for more information about our Wired and Wireless (Wifi) services and solutions.

Virus and Spyware Removal

Have you noticed unusual activity on your computer before? The answer is simple.  It could be a virus infection or spyware.  Regardless of what type of protection you might have, without the most updated anti-virus software and it’s associated definitions being up to date, your machine can easily get infected and pass on the infection to other family members and friends via email, file sharing or simply being on the same network (whether wired or wireless).  If you’re in doubt as to what’s recommended out there as far as an antivirus solution, or would like some assistance in installing or configuring the solution, just give us a call!

Internet Security and Remote Access

Do you know if your computer is secure or not? Do you do any online shopping or have you used your credit card online lately? As a reminder, internet usage is on the rise year after year, and so has the security threats that plague the world wide web.  One common way to protect your computer, whether yours or your family’s, is by installing a firewall.  Installing a firewall keeps intruders from getting into your computer and having access to your private data.  Some firewalls take it a step further and alert you when unauthorized programs like viruses and spyware attempt to transmit or copy your data over the internet.  To be precise, firewalls are a necessity and are a crucial part specially if you use online banking, whether from work or from home.  Help Desk Assist can also setup remote access services so you could access your data on the go, regardless of where you are, and how you’re connected to the internet.  Protect yourself, your data and your family – Help Desk Assist is always there to help.

Data Transfer / Back and Recovery

Have you asked yourself when was the last time you backed up your PC? Have you thought of the consequences if your computer was to crash or was stolen? How important is your data to you at that point?  Indianapolis Help Desk Assist recommends having a backup solution such as an external hard drive working along side an online backup solution.  In addition to helping you securely backup your information, we also offer data recovery services.  Such services are needed in the case of a hard drive crash resulting from a hardware issue, a software conflict, malware or even a severe virus infection.  Call us today to help you protect your data.

Optimization and Computer Maintenance

A computer can be treated just like you would treat your car.  It always requires an oil change!  Just like any investment you might have, a PC requires period and scheduled maintenance and care.  How critical is your PC that you use on daily basis? Have you had it thoroughly cleaned? In the case where it’s been more than 6 months, then it’s definitely time to schedule an in-home preventive-maintenance visit.

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